Privacy policy


Privacy Policy

 

Confidentiality and Privacy Policy - Cookies

 

Welcome to the Site www.ricardomilton.pt (hereinafter referred to as "Site"), edited by RICARDO MILTON, LDA.

 

This section is dedicated to our Confidentiality and Privacy Policy. It allows you to know the origins and uses of the Navigation Information handled during the consultation of our Site and your rights. This Policy is therefore important for you, who wishes to have a positive and trustworthy experience in our services and for us, that we try to answer as best as possible and complete your queries about the consultation of our Site and to take into account your wishes.

 

Within the scope of this Policy, the term "Personal Data" refers only to the data that concern you at a precise time, regardless of the Terminal you use.

The term 'Terminal' means the equipment (computer, tablet, smartphone, mobile phone, etc.) from which you consult a website, open an application, an advertising content, etc.

 

The terms 'Navigation Information' and 'Navigation' mean information relating to the connection of a Terminal to an electronic communication service at a given time.

 

The term "Cookie (s)" means a text file that is capable of being saved, subject to your choices, in a specific space on the hard drive of your Terminal, when you consult an online service with your navigation system. A Cookie file allows it’s issuer to identify the Terminal where it is registered, during the validity or the recording of the Cookie.

 

1- Protection of Personal Data

 

The protection of Personal Data is a matter of trust and your trust is important to us. All treatment of Personal Data concerning you is carried out in compliance with the applicable legal provisions in the matter. We would like to inform you about our procedures for collecting and using your data.

 

 

1-1 What are the Data Collected?

By operating the Site, RICARDO MILTON, LDA. is likely to collect Personal Data. These data are processed according to the intended purposes during the collection. They are stored to ensure their safety and confidentiality.

 

The information we collect may include your Personal Information, allowing us to identify you as a private individual. We collect, in particular, your surname, name, address, e-mail, password, order history, preferences and centers of interest, delivery problems and complaints.

 

Some data collected does not allow us to directly identify you, such as your Navigation Information. We do not necessarily know which Terminal you use, or who you are at any given time. These Navigation Information relate to the Internet Protocol (IP) address of the Internet-connected Terminal when placing an order, the date and time a Terminal was last connected to our Site, the URL of the Internet page accessed by the Terminal that queries the type and version of the software used by a Terminal, the language of use of the navigation software used by the Terminal, the name of the user and the contents of a cookie file stored by the Our care at the Terminal, the number of pages opened, the number of visits to the Site and the Application.

 

The compulsory or optional character of the data to be filled is indicated during the collection with an asterisk.

 

1-2 When is your Data collected?

We collect your information, in particular when you create your account, subscribe to the newsletter, place an order on the Site, browse the Site, participate in a game or a campaign, contact Customer Service.

By placing an order on the Site, or after informing your Personal Information on the Site, you may also receive information about the proposals of the Site through the newsletters. If you do not wish to continue receiving these proposals, you can inform us at any time by post or by e-mail ("Contact" section of the Site) or by clicking the link to unsubscribe to the newsletter of your client account.

 

1-3 What is the purpose of your data?

The data collected are necessary for the management of your order and our business relations. The data is used by our internal services to handle your order, to fight against fraud, to customize the presentation of the Site according to your preferences.

We also measure the audience with the Navigation and connection information collected.

 

1-4 Is your Data shared with third parties?

The data collected by www.ricardomilton.pt on the Site are intended for us. They can be communicated to our partners to ensure the fulfillment of the tasks necessary to fulfill the orders, guarantee the delivery of the goods and the performance of the services.

 

1-5 Storage of your Personal Data

Your Personal Data is only stored on secure servers of our partners: Shopify and Mailchimp.

 

1-6 Your Rights

In accordance with the Law on Computing and Freedoms of January 6, 1978, you have a right of access, rectification and opposition to the data concerning you from RICARDO MILTON, LDA.

 

You can exercise this right by sending us a mail to the following address: RICARDO MILTON - PRODUÇÃO & COMÉRCIO DE TÊXTEIS LAR, LDA., Rua da Capela, 50, 4615-191 Figueiró (Santiago), Amarante, PORTUGAL, or email to support@ricardomilton.pt

 

2- Secure Payments

All your purchase transactions are carried out under a confidentiality and encryption framework thanks to the Secure Sockets Layer (SSL) or PCI DSS protocol; That is, your bank details do not circulate “unprotected” on the Internet and never come to our Site. When making a payment with card, the transaction is made between itself and the entities "Stripe" or "EuPago", recognized for its reliability in the transactions on the Internet.

 

2-1 Confidentiality

In all secure zones where the URL of our Site begins with https:// (where the "s" means secure), the information is encrypted and therefore protected before being transferred to the Internet.

 

2-2 Record the card number for future payments

RICARDO MILTON, LDA. do not have access to your bank details, as these are not stored on your servers. Therefore, these will always be asked, as a matter of principle, whenever you make a new transaction.

 

2-3 Fight against fraud

RICARDO MILTON, LDA. uses various mechanisms in the fight against bank card fraud through the mechanisms of its partner Shopify (see https://help.shopify.com/manual/payments/fraud-prevention):

·         There may be internal treatment to combat bank card fraud. We will be able to carry out checks in order to verify the reality of your identity and domicile. In this context, we may check the information you have provided (for example: surname, name, email address, delivery address, etc.), analyse the IP address used in a history of your orders and transactions, the characteristics of the order in question and (Type, country of issue and partial numbers communicated by the banking and payment establishments, composed only of the first four numbers and the last two numbers, and also their date of validity).

·         If necessary, we may ask you to send a proof of domicile with less than three (3) months by email. These documents shall be kept only for the period necessary for the verifications and shall in no case be transmitted to third parties.

 

RICARDO MILTON, LDA. reserves the right to cancel the order in question and to block the account. If we do not receive the requested justifications within the defined period, we will cancel the order, but not the blocking of your account. You will be informed of the above procedures by email.

In the context of this treatment, we recall that all your rights are listed in Article 1-6 described above.

 

3- Cookies

During the consultation of our Site, Information about the Navigation of your Terminal (computer, tablet, smartphone, etc.) on our Site may be recorded in the "Cookies" files installed in your Terminal, subject to your previous choices regarding To Cookies and can be changed at any time.

 

3-1 What are the Cookies, issue in our Site, for?

Only the issuer of a Cookie is likely to read or modify the information it contains.

 

a)      The Cookies we issue on our Site:

 

When you connect to our Site, we may, subject to your choices, install multiple Cookies on your Terminal allowing us to recognize your Terminal browser during the validity of the Cookie in question. The Cookies we issue are used for the purposes described below, subject to your choices, which result from the parameters of your navigation software used during your visit to our Site.

 

The Cookies we issue on our Site allow us to:

 

•        establish statistics and frequency and use volumes of the various components of our Site (items and contents visited, route) that allows us to improve the interest and ergonomics of our services;

•        adapt the presentation of our Site to the viewing preferences of your Terminal

•        store information related to a form that you filled out on our Site (registration or access to your account) or to the products, services or information you have chosen on our Site (contents of an order basket, etc.)

 

b)      Cookies issued on our Site by third parties:

 

The issuance and use of Cookies by third parties is governed by the privacy policies of those third parties. We inform you of the Cookies object we know and the means at your disposal to make the choices regarding those Cookies.

 

Some Cookies are issued by our proprietary media partners. These cookies do not allow you to be identified. They collect anonymous and non-personal information that is not linked to any identifying information. Media partners collect and use anonymous data related to your browsing history in order to be able to offer you personalized ads. These cookies allow you to better understand your user profiles and tailor your ads to better match your expectations.

 

Other Cookies are issued by Google Analytics. We use Google Analytics to gather information about how you navigate our Site. We use this information to conduct customer ratings and help us improve the Site. Cookies collect information anonymously, namely the number of visits to the Site and the pages consulted.

As these cookies are issued by third parties, you may choose to use your own tools to refuse cookies.

 

We may include in our Site computer software from third parties so that you can share content from our Site with other people or share with others your query or your opinion about the content of our Site. This is particularly the case for the "Share", "Like" buttons from social networks such as Facebook, Twitter, etc.

 

The social network at the origin of this button can identify you by means of this button, even if you did not use it during the consultation of our Site. In fact, this type of button may allow the social network in question to follow your navigation on our Site, for the sole reason that your social network account is activated in your Terminal (open session) during your navigation on our Site.

 

We do not control in any way the procedure used by the social networks to collect information related to your navigation in our Site and associated with the personal data that they have. Check the privacy policies of these social networks to know the purposes of using, namely advertising, the Navigation Information that can collect with these buttons. These protection policies should in particular allow you to exercise your choices, along with these social networks, by defining the parameters of your user accounts in each of the social networks.

 

3-2 Your Choices related with Cookies

Any changes you make to managing Cookies may change your Internet browsing and your conditions of access to some of the services where Cookies are required.

 

At any time, you may set or change your choices related to Cookies by the means described below.

 

The options offered by your navigation software:

 

You can configure your navigation software so that the Cookies are recorded in your Terminal or, on the contrary, that they are rejected, either systematically or in function of your transmitter. You can also configure your browsing software so that the acceptance or rejection of Cookies is offered to you in a timely manner, before a Cookie is recorded in your Terminal. For more information, see the next heading «How to choose the options, depending on the browser I use?»

 

a)      Accepting the Cookies:

 

The recording of a Cookie in a Terminal is essentially subordinated to the purpose of using the Terminal, which can be defined and changed at any time and free of charge in the options proposed by the navigation software. If you accept cookies in your navigation software in your Terminal, Cookies integrated in the pages and contents consulted may be temporarily stored in a specific space in your Terminal where they can only be read by your sender.

 

b)      Refuse Cookies

 

If you refuse to write Cookies on your Terminal, or delete those already recorded, you will no longer enjoy a number of features that are necessary to navigate certain areas of our Site. This could happen with access to our content or services that need to identify you. This would also be the case when we - or our partners - could not recognize for technical accounting purposes the type of browser used by your Terminal, its language and presentation parameters or the country from which your Terminal appears Connected to the Internet.

 

In this case, we decline any responsibility for the consequences of the degraded operation of our services resulting from the impossibility for us to record or consult the Cookies necessary for its operation and that you have refused or eliminated.

 

c)      How to select the options, depending on the browser you use?

 

For the management of Cookies and their options, the configuration of each browser is different. This is described in the help menu of your browser and lets you know how to modify your options related to Cookies.

 

For Internet Explorer ™: http://windows.microsoft.com/en-us/windows-vista/Block-or-allow-cookies

For Safari ™: httdp: //docs.info.apple.com/article.htlm? Path = Safari / 3.0 / fr / 9277.htlm

For Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

For Firefox ™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies

For Opera ™: http://help.opera.com/Windows/10.20/fr/cookies.htlm

Etc.

 

3-3 What are the Cookies, that come with our advertising content disseminated by third parties, for?

When you enter a site/application with advertising space showing one of our ads, this ad may contain a Cookie. This Cookie may, subject to your choices, be recorded on your Terminal and allow us to recognize your Terminal browser during the validity of the Cookie in question. The Cookies included in our advertising advertisements disclosed by third parties are used with the objectives listed below, subject to your choices, resulting from the options in the parameters of your navigation software used during the consultation of our Site that you can define at any time.

 

The Cookies we issue allow us, if your Terminal allows your recording, depending on your choices:

 

•        to account for the number of presentations and activations of our advertising content disseminated by third-party sites / applications, to identify those content and sites / applications, to determine the number of users who clicked on each content;

•        calculate the amounts due to the actors of the publicity belt (communication agency, publicity board, website / media) and to establish statistics;

•        adapt the presentation of the Site to which you send one of our advertising content, according to the preferences of the presentation of your Terminal (language used, presentation resolution, operating system used, etc.) when you consult our Site and depending on the materials and of the visualization or reading softwares that your Terminal has; Depending on the location data (longitude and latitude) provided to us (or our partners) by your Terminal with your prior consent;

•        follow the further navigation carried out by your Terminal on sites / applications or other advertising content

 

3-4 What is the purpose of presenting ads adapted to your navigation?

Our goal is to offer you the most relevant advertising possible. For this, the technology of Cookies allows to define in real time the advertising that must be presented in a Terminal, due to its recent navigation in one or several sites or applications.

 

3-5 In case of sharing your Terminal with other people

If your Terminal is used by several people and even when a single terminal has several navigation software, we cannot guarantee in a sure way that the services and advertising destined to your Terminal correspond properly to your own use of the Terminal and not to the use by another Terminal user.

 

In this case, the sharing with others of the use of your Terminal and the configuration of the parameters of your browser in relation to Cookies, is of their free choice and responsibility.

 

3-6 Personal Information and Navigation Information

We may adapt the offers and advertisements intended for information related to the navigation of your Terminal on our Site or on sites or services edited by third parties and on which are issued Cookies.

 

To the extent that you provided us with your Personal Information, namely your electronic data, at the time of your registration or access to one of our services, we may, subject to your choices, associate Navigation Information related to your Terminal, treated by Cookies, with your Personal Data to be able to transmit, for example, electronic searches or display in your Terminal, within the space of Cookies advertising, personalized advertisements specifically chosen for you, for being likely to interest you personally.

 

You may at any time ask us to stop receiving advertisements or prospects adapted to the Navigation Information of your Terminal, by contacting us directly and free of charge, or by using the unsubscribe link present in all the prospectus we send you by e-mail. In this case, the advertisements that you may continue to receive, unless otherwise objected to by you, will no longer be adapted to the navigation of your Terminal.

 

On the other hand, if we need to obtain from a third party, Navigation Information of your Terminal that we could associate with the Personal Data you provided us, we will first request your explicit consent before proceeding to this association and send you advertisements or proposals resulting Association.

 

Your explicit consent could, in this case, consist in the selection of the option proposed in our services in which you registered, such as "I agree to view or receive advertisements adapted to my navigation verified by partners of RICARDO MILTON, LDA."