Shopping Guide


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SHIPPING & DELIVERY

 

FREE SHIPPING?

Shipping is free when meeting the following conditions:

  • Delivery in Portugal and Spain: purchases equal or above € 40,00
  • Delivery in the remaining European Union countries: purchases equal or above € 100

 

HOW LONG DOES IT TAKE TO PREPARE AND SHIP MY ORDER?

Orders will be prepare and shipped out from our warehouse within 24h to 72h, unless we are closed for vacation.

 

WHAT ARE THE DELIVERY TIMES?

After being shipped from our warehouse, the orders will be delivered to the customer within 24h to 48h in Portugal and Spain, and up to 72h in the remaining European Union countries.

 

WHAT ARE THE SHIPPING COSTS:

For the orders not eligible to “free Shipping”, the shipping costs are:

  • Portugal:

 

PT

0-5 Kg

3,50 €

5-15 Kg

4,00 €

15-30 KG

6,00 €

 

  • Spain:

 

ES

0-2 Kg

4,00 €

2-4 Kg

6,00 €

4-10 Kg

7,00 €

10-20 Kg

9,00 €

20-25 Kg

12,00 €

25-30 Kg

15,00 €

 

  • Remaining European Union countries:

 

FR, DE, GB, IT

North Europe

East Europe

0-5 Kg

10,00 €

15,00 €

15,00 €

5-10 Kg

15,00 €

15,00 €

20,00 €

10-15 KG

20,00 €

20,00 €

25,00 €

15-20 Kg

25,00 €

25,00 €

35,00 €

20-30 KG

35,00 €

35,00 €

40,00 €

 

 

 

FREE RETURNS?

Yes, returns are free.

 

HOW TO RETURN?

You can return any and all orders within 14 days of the delivery date, however you can only return an article from the country to which it was delivered.

To request the free return, please contact us by email to support@ricardomilton.pt or by phone +351255496810.

 

 

WHAT PAYMENT METHODS ARE ACCEPTED?

  • CREDIT CARDS (VISA, MASTERCARD, AMERICAN EXPRESS AND APPLE PAY)
  • MULTIBANCO (Portugal only)